SmartDesigner Product

Sharpen how you speak,
training with AI.

AI Roleplay Training

Practice sales, customer service, and support conversations in a realistic format against an AI customer, AI interviewer, or AI complaint scenario. After each session, the AI presents your score, strengths, improvement points, and model answers to build skills you can use on the job.

NEW SERVICE AI Roleplay screen where a sales rep practices responses against an AI customer
Realistic roleplay screen for talking with AI by voice input

AI Roleplay Training

Practice sales, customer service, and support skills against an AI

AI Roleplay Training is a web service where you practice sales proposals, customer service, complaint handling, interview preparation, and more against an AI customer or AI interviewer. Administrators can set the industry, difficulty, customer persona, expected objections, and scoring criteria, while learners talk with the AI by voice or text. After each session the AI evaluates the conversation and presents your score, strengths, improvement points, model answers, and points to practice next. Powered by generative AI such as Azure OpenAI, it delivers realistic conversation training without a human partner.

Practice with an AI customer and get scored and coached on the spot

The AI takes in what learners say and completes everything from evaluation to feedback in a single service.

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Hands-on roleplay with an AI customer

Practice true-to-life conversations as many times as you like against an AI customer, AI interviewer, or AI complaint scenario.

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Voice and text input supported

Supports both speaking into the microphone and typing, so you can practice real spoken delivery.

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Fits a wide range of training scenes

Use it to strengthen conversation skills for each setting: sales, customer service, support, interview practice, and more.

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Create scenarios freely

Set the industry, difficulty, customer persona, expected objections, and scoring criteria to build scenarios tailored to your company.

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Automatic AI scoring

After each session the AI evaluates the content and visualizes ability as a score, so you can track growth with numbers.

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Shows improvement points and model answers

Automatically presents strengths, improvement points, model answers, and points to practice next to build skills you can use on the job.

AI Roleplay Training shown on real screens

We introduce the actual screens from scenario selection to conversing with the AI and creating scenarios.

Useful for training like this

Digitize roleplay for in-house training, new-hire education, and sales training.

B2B sales proposal practice

Sales negotiation training for SaaS and AI services

Customer service practice for store staff

Call center and customer support training

Complaint handling training

Practice for hiring interviews and career meetings

Digitizing new-hire education and roleplay training

Standardizing in-house training

Self-practice of sales talks

Setup fee only. Unlimited users

We deploy it into your Azure environment. There is no limit on the number of users, so your whole company can use it without restriction.

Maintenance

Maintenance support (optional)

From JPY 50,000 / month

An optional plan for when maintenance such as bug fixes is needed. For customers who need ongoing operational support, we provide support on a monthly basis.

* Prices are guideline amounts excluding tax. They vary with the Azure configuration and customization. Please contact us for details.

Check the actual behavior in a demo environment

Choose a scenario, avatar, and voice, then experience sales, customer service, and inquiry-handling roleplay against an AI customer. After the conversation, the AI scores it and presents improvement points and model answers.

For those considering adopting AI Roleplay Training

You can consult us about deployment, pricing, scenario creation, Azure configuration, and more to match your training needs. Feel free to get in touch first.

Discuss adoption